Healthcare AdminSupport That Works
From prior authorizations to referral coordination, we handle the paperwork so you can focus on patient care.
About
Meet Ellie Sanchez
With 8+ years of combined clinical and administrative healthcare experience, Ellie brings deep expertise in healthcare operations, insurance processes, and patient coordination. She specializes in helping practices streamline their administrative workflows so providers can focus on what matters most.
Core Competencies
Certified Medical Assistant
Concorde Career College
BLS Certification
Valid through September 2026
Experience Highlights
Prior Authorization Specialist
Orthopedic Specialty Institute · 2020-2022
Referral Coordinator
California Foot & Ankle Institute · 2017-2020
Back Office Medical Assistant
Providence Healthcare · 2023-2024
Certified Medical Assistant
SCA Health · 2025-Present
8+ Years
Healthcare Admin Experience
Specialties
Prior Authorizations, Referrals, Scheduling, Operations
Focus Areas
Orthopedics, Pain Management, Imaging, PT/OT, Dermatology
Technical Skills
EHR Systems, Insurance Verification, CPT/ICD-10 Coding, HIPAA Compliance
What We Do
Our Services
Comprehensive administrative support tailored to your practice's needs
Prior Authorization Support
Complete prior authorization management from submission and tracking to follow-up with payer portals, faxes, and phone calls.
Referrals & Coordination
Seamless referral intake and coordination between referring offices and specialists with completeness checks.
Scheduling & Patient Communication
Coordinated appointment and procedure scheduling with professional reminder calls and documented communication.
Operational Cleanup
Systematic cleanup of work queues and inboxes with clear action items and thorough follow-through.
Pricing
Flexible Engagement Options
Choose the plan that fits your practice. No long-term contracts.
Backlog Cleanup Sprint
Perfect for assessing your needs
2 hours
- Comprehensive backlog triage
- Tracker setup or optimization
- Priority list & next actions
- Same-day summary report
Starter Retainer
Light volume support
Up to 8 hours
- Focused workflow support
- Monthly status updates
- Email support
- Single specialty focus
Growth Retainer
Consistent backlog reduction
Up to 16 hours
- Multiple workflow support
- Weekly check-ins
- Priority email & phone support
- Comprehensive coverage
Ops Retainer
Full-service management
Up to 24 hours
- Complete administrative oversight
- Weekly check-ins + end-of-week reports
- 24-hour response guarantee
- Custom reporting & analytics
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Why CarePoint
Built for Healthcare Practices
Healthcare Expertise
Specialized knowledge of healthcare workflows, EHR systems, and payer requirements.
Reliable Support
Consistent administrative support with regular check-ins and transparent hour tracking.
Limited Availability
Focused, high-quality support for each client with dedicated attention.
Clear Communication
Weekly updates, detailed reporting, and transparent next steps.
Administrative Only
We strictly maintain professional boundaries—no clinical advice or medical triage.
Flexible Engagement
Month-to-month billing. Adjust or cancel anytime without penalties.
Ready to Streamline Your Practice?
Start with a $299 Backlog Cleanup Sprint to assess your needs and create an action plan.